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Prodify

Support

Write to prodify@gmx.net. We usually reply within 2 business days.

Installing a plugin

How to install and activate a Prodify plugin on Windows.

  1. 1

    Download

    After checkout you get an email from Lemon Squeezy with the download link and your licence key.

  2. 2

    Install

    Run the installer. It puts the VST3 into the standard folder, C:\Program Files\Common Files\VST3.

  3. 3

    Rescan

    Open your DAW and rescan plugins if it does not find the new plugin by itself.

  4. 4

    Activate

    Open the plugin, choose Activate, paste your licence key and confirm. This needs the internet once. Until then the plugin passes the sound through unchanged.

Plugins

Which plugins are available?

JUICE, for Windows. The Mac version follows. VOX and CANDY are in the making, and their pages let you know when they are out.

I lost my licence key.

Lemon Squeezy sent it with your receipt. You can also find it in your orders at app.lemonsqueezy.com/my-orders, or write to us with the email you bought with.

I have a new computer.

Deactivate JUICE in the plugin on the old computer, then activate it on the new one. If the old computer is gone, write to us and we reset the activations.

Activation fails.

Check that the computer is online and that the key is pasted in full, without spaces. If it still fails, write to us with the message the plugin shows.

Where do I find installation guides?

The steps at the top of this page cover installing and activating JUICE. If something does not work, write to us.

The Prodify app

How do I manage or cancel my subscription?

On iPhone, open Settings > Apple ID > Subscriptions. You can also use Restore Purchases on the Prodify paywall.

How do I delete my account?

In the app, open Profile > Settings > Delete account. Deletion is permanent and removes your sessions, streaks and friendships.